Sector: Accountancy
Core Services: Business finance, auditing, financial outsourcing and tax strategies
Background
Year end is always a busy time in an accountancy practice. The partners wanted to focus on the servicing year-end accounts to offer clients a market-leading lead-time when at their busiest.
Aim
To create a waste-free process for processing year-end accounts. To use teamworking and visual management to drive autonomous management.
How?
Using lean principles;
Understand the “current state” using value stream mapping.
Identify waste and areas for improvement.
Definition of the “future state”
Development of an implementation/action plan
Development of a training plan and standards development
Benefits
The results after the system has bedded-in for a few weeks.
25% reduction in lead-time
45% reduction in checking/rework
100% process visual management
Tracking process implemented
Standard work implemented
Visual and Standard Management in place